Meet the team

Gill Hepburn

Client Services & Marketing Manager

Having previously worked in banking & financial services for 30+ years, Gill brings to us her knowledge and experience.  Gill is passionate about providing a quality service and is part of helping us grow the Grosvenor Birch brand.

On a day-to-day basis, Gill provides administration support such as liaising with clients and providers, research and to prepare and submit applications, etc.  Gill also deals with marketing and networking for the business too.  All visitors to our office will be greeted by Gill, and offered refreshments including her homemade cake!

Qualifications

Gill outside of work

Gill’s main passion outside of work is baking – cakes mainly, but also biscuits, scones and jams!  She runs a local bake club and won the 2022 cake & bake competition at the New Forest Show with her bakes and for 2023, she has retained this title.

Gill loves being able to help and connect people together, not only at work but personally too.  She very much enjoys organising events and is an Advisory member supporting Brockenhurst Young Farmers Club, where she is currently their Vice President and has been involved with the club since she was 17.

Gill is passionate about helping her local community and as such has recently been invited to become a member of the New Milton Lions Club.

Gill in the spotlight

On an ideal weekend you can find me:

Catching up with friends, baking and spending time with family and the dog

My favourite holiday destination is:

Somewhere warm, or Scotland

When the dessert menu arrives I’m looking for:

Something I don't usually make myself, like Crème Brulee

If I could be any fictional character, I would be:

Paddington Bear

My favourite song to play in the car is:

I love my life by Robbie Williams

The three small things that make my day better are:

Not too much traffic on the roads, having a nice cup of coffee to start my day and enjoying a piece of homemade cake (that I've not made!)

Hear from our valued clients

Learn more about the value we’ve added to some of our clients’ lives.

All client Stories

"My wife and I worked with Grosvenor Birch to understand and plan our future financial goals. Elaine and Lewis were incredibly helpful in challenging us to clarify our goals and then offered comprehensive advice to help us achieve them. We look forward to working with them in the future."

James Y

"I approached Grosvenor Birch to advise me on pension planning in light of tapered annual allowances and breaching the Lifetime Allowance limit. Lewis was able to explain the implications and recommend a way forward to ensure future transition to retirement can utilise different saving and investment accounts characteristics to their best advantage.

The tailored financial report Grosvenor Birch produced set my mind at rest, and included a cash-flow forecast to help me visualise the path to a comfortable future for our family."

Tim E

"The advice I have received has not only been in the form of potential investment opportunities and paths but has also made me think about the bigger picture. I am now happy that mine and my family’s future is in safe hands and returns to date have exceeded expectations in very uncertain times."

Jason M

"Elaine, and now Sara and Lewis, have advised and guided us through different stages of our life -inheritance, pension planning and now retirement. We have always found Grosvenor Birch to be efficient and very professional, but also very approachable and supportive at times of concern. We cannot recommend them highly enough; it speaks for itself that we have been clients for many years."

Marilyn C

“I have used Elaine & Grosvenor Birch for over 15 years for our SSAS pension scheme, employee pension scheme and my personal investments.

I have always found them to be totally professional and they give me all the relevant information that I need. I receive regular updates on how my investments are performing and they keep us informed of all new pension legislation."

Kevin S

“We would really like to complement Grosvenor Birch on the excellent service they have provided over many years. They have dealt with our staff, business, personal and family issues in a friendly and business-like manner. We have been impressed with their prompt responses and found their advice invaluable.

Elaine and staff are dependable and reliable and we trust them to give us the best and most up to date information available to safeguard our finances and secure our future."

Stamford S

Ready to get started?

We’d be delighted to hear from you to discuss your requirements. Simply get in touch using our contact form and we’ll arrange an initial chat.