How we work

A process that’s centred on you

The way we’ll work with you very much depends on your requirements. To help you get a better idea of which service you would most benefit from, here’s a look at what’s involved.

“I want someone to take good care of my whole finances so I don’t have to worry.” If this sounds like you, you need the Full Service.

“I want help making sense of my existing financial arrangements and to put an action plan in place to control my taxes and achieve my financial goals.” If this sounds like you, you need the Plan Service.

“I want recommendations for a new investment, pension or insurance.” If this sounds like you, you need the Advice Service.

What to expect when you work with us


Full service

Armed with a personal financial plan confirming our best ideas and an integrated tax, investment and cash flow plan, using our full service means we make things happen for you.

Onboarding and initial analysis
Plan Report
Recommendations Report
Ongoing & Monitoring

Plan service

In some instances, we might agree the suggested actions in the plan report are best completed by you alone, in which case you are welcome to come back to us for ad hoc help as required.

Onboarding and initial analysis
Plan Report

Advice service

We might agree that your circumstances are very simple and a full plan is not necessary. In this service, we will include a basic plan in your recommendations report.

Onboarding and initial analysis
No Plan Report Needed
Recommendations Report
Optional Ongoing & Monitoring

Your journey explained

Onboarding & initial analysis

We will begin with an initial consultation to discuss your requirements and determine what value we can add to your situation. If we agree to work together, we will start the onboarding process; gathering all your relevant financial and personal information and completing an initial analysis.

Plan Report

Based on our learnings, we will create your tailored plan report, combining all of our best ideas and integrating tax, investment and disaster planning strategies.


We will provide supplementary written reports for each element confirming all of the finer details of our recommendations.


This is where we bring your plan to life. If you’re happy with our recommendations, we will implement them accordingly. We’ll liaise with all of the providers and handle the majority of the admin, keeping you updated on your plan’s progress.

Ongoing & monitoring

If you engage with our ongoing services, we will continue to monitor your plan’s performance over time. We will review at least once a year and discuss its progress with you and make any adjustments in line with your changing circumstances.

Financial planning vs financial advice – what’s the difference?


We are often asked how financial planning differs from traditional financial advice – surely it’s just a different way of saying the same thing? Not quite.The answer lies in the name itself; it’s all about the plan. With a proper financial plan, we don’t just look at one area of your finances in isolation. We take a holistic view of everything, ensuring that each and every element is not only considered but working towards your overall objectives.

Financial planning is also about working with you on more than just a transactional basis. It involves regularly meeting and updating your plan in line with your changing circumstances and goals, so that no matter where you are in life, your finances are still in good hands.We firmly believe we can add the most value through a personalised, flexible plan – so let’s create yours today.

Our values

To ensure we do the very best we can for our clients, we work to maintain some core values at all times.



A Chartered firm, with three Chartered advisers and three Fellows of the PFS; our commitment to the highest level of knowledge is clear.



No matter who our clients are dealing with within the business, we ensure the high level of service they receive from us stays constant.



As a family business, we aim to be there for our clients not just throughout their own lifetimes, but for the lifetimes of their children too.

Hear from our valued clients

Learn more about the value we’ve added to some of our clients’ lives.

All client Stories

"My wife and I worked with Grosvenor Birch to understand and plan our future financial goals. Elaine and Lewis were incredibly helpful in challenging us to clarify our goals and then offered comprehensive advice to help us achieve them. We look forward to working with them in the future."

James Y

"I approached Grosvenor Birch to advise me on pension planning in light of tapered annual allowances and breaching the Lifetime Allowance limit. Lewis was able to explain the implications and recommend a way forward to ensure future transition to retirement can utilise different saving and investment accounts characteristics to their best advantage.

The tailored financial report Grosvenor Birch produced set my mind at rest, and included a cash-flow forecast to help me visualise the path to a comfortable future for our family."

Tim E

"The advice I have received has not only been in the form of potential investment opportunities and paths but has also made me think about the bigger picture. I am now happy that mine and my family’s future is in safe hands and returns to date have exceeded expectations in very uncertain times."

Jason M

"Elaine, and now Sara and Lewis, have advised and guided us through different stages of our life -inheritance, pension planning and now retirement. We have always found Grosvenor Birch to be efficient and very professional, but also very approachable and supportive at times of concern. We cannot recommend them highly enough; it speaks for itself that we have been clients for many years."

Marilyn C

“I have used Elaine & Grosvenor Birch for over 15 years for our SSAS pension scheme, employee pension scheme and my personal investments.

I have always found them to be totally professional and they give me all the relevant information that I need. I receive regular updates on how my investments are performing and they keep us informed of all new pension legislation."

Kevin S

“We would really like to complement Grosvenor Birch on the excellent service they have provided over many years. They have dealt with our staff, business, personal and family issues in a friendly and business-like manner. We have been impressed with their prompt responses and found their advice invaluable.

Elaine and staff are dependable and reliable and we trust them to give us the best and most up to date information available to safeguard our finances and secure our future."

Stamford S

Ready to get started?

We’d be delighted to hear from you to discuss your requirements. Simply get in touch using our contact form and we’ll arrange an initial chat.